Contact Us

We offer lots of ways for you to contact us.

Frequently asked questions

You could save yourself the hassle of a phone call, before picking up the phone the frequently asked questions below may be able to help.

Click below to report a repair.

Report a repair

We have a Money Advice Team that can provide independent and confidential advice on budgeting, welfare benefits and financial products such as basic bank accounts and home contents insurance.

You can find more about Universal Credit and the Money Advice Team using the link below

Money & Benefits

We have options to rent, homes with support and also homes to buy, including shared ownership home. Use the link below to find out more.

Find A Home

We will not tolerate anti-social behaviour and will do everything we reasonably can to tackle it, whether the problems are caused by one of our tenants, their visitors or someone else. If you feel you are experiencing anti social behaviour you can report it using this link.

Report anti-social behaviour

We are sorry that you are thinking about leaving us, but we know that circumstances can change. Use the link below to find out how to end your tenancy.

Ending your tenancy

Email us

Please click here to email us

Emergency Out of Hours

Monday to Sunday:
6:00pm to 8:00am

01609 767900

Call us

Monday to Friday:
8:00am to 6:00pm

01609 767900

Call volumes are often high, especially in the mornings, so wait times may vary.

Calls are charged at a local rate number.

Facebook

Our Facebook account is available to answer your queries or questions during office hours:

Monday to Thursday: 8:45am to 5:15pm
Friday: 8:45am to 4:45pm

Click here

Write to us

Freepost RRBZ-TATA-BYHL
Broadacres Housing Association
Broadacres House
Mount View
Standard Way
NORTHALLERTON
North Yorkshire
DL6 2YD

* No stamp required