Putting customers at the heart of everything we do
Homes to rent in North Yorkshire and other areas across the north of England.
Amazing homes for sale in some of the best locations across North Yorkshire and beyond.
Extra care, women’s refuge, mental health, learning disabilities, homelessness and sheltered housing.
How to report a repair (including emergency repairs).
Direct debit, ‘My Account’, PayPoint, internet banking, Post Office and by telephone.
Joint tenancies, lodgers and subletting, pets, exchanging homes and more.
Whether you are looking to rent or buy a home, Broadacres offers a range of options, including for rent, shared ownership, homes with support such has extra care schemes, a women’s refuge and mental health support to buying a home outright.
When you become a customer of Broadacres, we provide you with lots of information to help you manage your home, and we are always available to help with any concerns or questions.
We make sure our colleagues have the skills to deliver great customer experiences and we recognise that colleagues are our most valuable asset. Our success depends on having people who can provide an excellent customer experience, which means we value everyone who works with us.
Get clear guidance on how to spot the early signs of damp and mould and what you can do to help prevent it. We’re committed to keeping your home safe, warm and healthy, and will work with you to put things right quickly.
We are dedicated to improving the services we provide by continually reviewing our customers’ experiences. We value the feedback our customers provide and use it to improve and shape our services.
Check out our most recent news articles
Funding from Broadacres’ Community Development Fund has supported the creation of a sensory therapy garden at Avalar Equine Therapy near Northallerton, improving access and enhancing outdoor wellbeing opportunities.
A Harrogate-based group which supports the siblings of children with special needs has received a funding boost from Broadacres.
A grant from Broadacres is supporting the efforts of a village community to ensure its green spaces are protected for future generations.
And as part of Rural Housing Week (7th to 11th July), York and North Yorkshire Mayor, David Skaith visited both sites to see the work in progress.
Broadacres has appointed Claire Townson as its new Chief Executive from 1 February. Claire brings extensive senior leadership experience and a strong commitment to social housing, rural communities and customer-focused services.
Christmas should be a time to relax and enjoy your home. Our latest guide shares simple tips to help keep you, your family and your neighbours safe over the festive season, from looking out for others to staying fire-safe with trees, lights, candles and cooking. If you ever have concerns about safety in your home, we’re here to help.
Winter can bring extra challenges, so we’ve put together some simple tips to help you keep your home warm, safe and comfortable over the colder months. From heating checks and reducing heat loss to spotting damp and mould early, our team is here to support you. If you need advice about heating, repairs, money matters or general wellbeing, please get in touch.