Putting customers at the heart of everything we do
Homes to rent in North Yorkshire and other areas across the north of England.
Amazing homes for sale in some of the best locations across North Yorkshire and beyond.
Extra care, women’s refuge, mental health, learning disabilities, homelessness and sheltered housing.
How to report a repair (including emergency repairs).
Direct debit, ‘My Account’, PayPoint, internet banking, Post Office and by telephone.
Joint tenancies, lodgers and subletting, pets, exchanging homes and more.
Whether you are looking to rent or buy a home, Broadacres offers a range of options, including for rent, shared ownership, homes with support such has extra care schemes, a women’s refuge and mental health support to buying a home outright.
When you become a customer of Broadacres, we provide you with lots of information to help you manage your home, and we are always available to help with any concerns or questions.
We make sure our colleagues have the skills to deliver great customer experiences and we recognise that colleagues are our most valuable asset. Our success depends on having people who can provide an excellent customer experience, which means we value everyone who works with us.
Get clear guidance on how to spot the early signs of damp and mould and what you can do to help prevent it. We’re committed to keeping your home safe, warm and healthy, and will work with you to put things right quickly.
We are dedicated to improving the services we provide by continually reviewing our customers’ experiences. We value the feedback our customers provide and use it to improve and shape our services.
Check out our most recent news articles
We are continuing to invest in energy-efficient upgrades across our homes to improve comfort, reduce energy bills and su…
Funding from Broadacres’ Community Development Fund has supported the creation of a sensory therapy garden at Avalar E…
Broadacres has appointed Claire Townson as its new Chief Executive from 1 February. Claire brings extensive senior leade…
Christmas should be a time to relax and enjoy your home. Our latest guide shares simple tips to help keep you, your fami…