Following a review by the Regulator of Social Housing (RSH), Broadacres’ gradings for governance, viability and, for the first time the new consumer standard, have been announced.
We were graded G2 for Governance, V2 for Viability and C2 for the Consumer standard.
We welcome the findings and feedback from the regulator, this means we are compliant in all areas.
We are pleased to have retained the compliant financial V2 grading which recognised our ambitious development programme and investment in the energy efficiency of existing homes.
Whilst we are disappointed by the G2 grading, we are committed to making the improvements identified to return us to G1 at the earliest opportunity.
The inspection process for the new consumer standard recognised many of the positive outcomes we deliver for Broadacres customers, and in the coming months, the Board and dedicated colleagues will work with the regulator to attain the C1 grade our customers deserve.