Our customer Network is a great way for our customers to get involved in topics they are passionate about. As a network member you can take part in digital surveys or attend an event in person. In 2023 the community network provided feedback and suggestions on a wide range of subjects including:
- Damp and Mould March 2023
- Anti-Social Behaviour & Noise Nuisance Policy June 2023
- Mutual exchange, succession & assignment policy June 2023
- Method of Payment July 2023
- Customer Strategy August 2023
- Consumer Standards with Northstar September 2023
- Good Neighbour agreement October 2023
- Carbon Literacy November 2023
- Complaints and Compensation November 2023
Image taken at customer consultation on Starter Tenancies
Images taken at Carbon Literacy event
In 2024 we will be carrying out further consultations and would love to hear your thoughts and feedback on the topics. By taking part in a session, you provide vital feedback which ensures our customer voice shapes our services and benefits your community.
Expression of Interest - Customer Network
Complete to form below to express your interest.