Customer feedback on our services • Broadacres Housing Association

How we gather feedback from our customers

We are dedicated to improving the services we provide by continually reviewing our customers’ experiences. We value the feedback our customers provide and use it to improve and shape our services.

If you would like to make a complaint, give a compliment, make a comment or suggestion please click the links below.

Send us your feedback

Getting Involved

At Broadacres getting our customers involved is very important to us so we can improve our services. We pride ourselves on putting the customer 'at the heart of our decision making'.

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Complaints

Our complaints procedure provides you with a fair, consistent, impartial and confidential process through which you can express dissatisfaction about our services and also gives us the opportunity to put right what has gone wrong.

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Compliments

If you like something we have done or are pleased with the service you have received, we would really like to know about it.

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Comments or Suggestions

We value the feedback you provide and use it to improve and shape our services.

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How we gather feedback from our customers

Send us your feedback

Getting Involved

Complaints

Compliments

Comments or Suggestions